All Clients must read & agree to our TERMS OF SERVICE, paying special attention to (Section 15) regarding Copyrights & Trademarks of our Mascots and Characters, before booking us for your event.
All of the Mascots and Characters that Daddy Backwards Entertainment provides are extremely high quality. We continuously add new mascots/characters every month, if you do not see the mascot/character you have in mind, feel free to contact us, to see if we can special order it for your event! If you scroll down this page you can also find answers to most of the common questions in our FAQ's section. We are currently serving Fairield County & New Haven County of Connecticut We have a "travel fee" for any event outside of those 2 counties, including: the New England & Tri-State areas (CT, NY, NJ, Mass & RI).
Ready for Your Quote?
Once we receive your quote request, we will send you an invoice for your event that includes the total price for your event. If you would like to book us for your event you can then pay the required deposit and complete the required contract.
1) Is the Mascot in the picture, the mascot that I'm going to get at my event?
Yes: the mascots listed as "available now" are our exact mascots!No: the mascots listed as "coming soon" are not our mascots, they are pictures listed on the website of the company that we purchase from and represent what the mascot will resemble once we get it!___________________________________________________
2) Why can't the Mascot come alone and not have a Performance Host?
Navigation: As you can imagine, vision is limited and it is very hot inside of the Mascots. The Performance Host helps the Mascot safely navigate around the event (i.e. going up and down stairs, squeezing through tight spaces and blindspot vision). If the Mascot is overheating or something is wrong, they are able to give a quick and seamless signal to the Performance Host so that they can fix any issue promptly.Safety: Sometimes children behave differently towards a Mascot than they would to another person and occasionally pull on the costume, hit, punch, kick, etc. We have the Performance Host there to help protect the Mascot and remind guests to be gentle.Quality of Service: Without a Performance Host present, the Mascot will be VERY limited in what they can do at your event. Since vision and mobility is limited, they don’t have the functionality of their hands to run music, and they can’t speak to lead the activities. The Perfomance Host, aalows us to offer a full hour of interactive activities and keep the kids fully engaged. The Performance Host explains activities, runs the music, passes out props, leads games, assists guests with taking pictures and helps kids warm up to and interact with the Mascot. They also help the Mascot in and out of costume, which they can’t do by themselves. Overall, the Performance Host makes sure that the event run smoothly!___________________________________________________
3) Does the Mascot need a room to change? Or will if arrive in costume?
Yes: We do ask for a private room or restroom for the performer(s) to change in before the event, they will arrive 10-15 minutes prior to their scheduled start time to change.If the only room that you can provide is a public restroom, we ask that it is cleared of any guests and someone stands outside of the restroom door to make sure no one enters while the performer(s) are changing. We do not want to ruin the Grand Entrance.___________________________________________________
4) We only need 30 minutes, not a full hour. Can we get a lower rate?
No: Unfortunately, Our Mascots have a strict one hour minimum for events. You are free to use 30 minutes and ask the Mascot to leave, but they must receive the full one hour booking fee.___________________________________________________
5) Can the Mascot stay longer than One Hour?
Maximum Time: Generally we have a 1 hour maximum for our Mascots, but we have a few very experienced performers who feel comfortable doing longer events. If a Performer agrees to stay past the 1 hour max, they will need a 15 minute break between the hours.Reason: Our one hour maximum is for two reasons:
a) the safety of the performer: it is very hot in the Mascot costumes, especially during the summer months or indoors where the heat is on high during the winter months.
b) the attention span of the kids: We find that for standard parties, 1 hour is plenty of time for the activities that we provide. The kids tend to lose their attention span after one hour so we usually do not recommend more time. if you are concerned because you have a lot of party guests and want a lot of pictures, the Performance Host can cut the activities time to have the Mascot begin the guest photos sooner to make sure that everyone who is interested can get a photo with the Mascot.___________________________________________________
6) Does the Mascot need a break during the 1 hour?
No: Generally if you are booking the Mascot for our standard 1 hour package, they do not need a break midway through.However, the Mascot and Performance Host have a way of signalling each other if they do need a break at any time. This is common for heat exhaustion, bathroom break and or costume malfunction. We ask that you keep access to the restroom (preferably a priate restroom) open to the Mascot the entire time to keep any break time as quick and smoothly as possible.If the mascot is ever at your party for longer than one hour, they will need a 15 minute break between every hour.___________________________________________________
7) Will the Mascots talk at all?
No: the Mascots will never talk so as to preserve character integrity, but they are very proficient performers who can interact silently and animate what they are trying to communicate to the guests.The Performance Host is there to answer any questions and handle all vocalized interactions with the client and guests.___________________________________________________
8) Do I need to supervise the guests while the Mascot is Performing?
Yes: Even though the Performance Host is present, please understand that you are hiring a performer for your event, not a babysitter. The performer is not responsible for the behavior and/or safety of your guests, it is your responsibility to watch all guests in attendance for the entire duration of your event. Daddy Backwards Entertainment shall not be held responsible or liable for any injuries or property damage incurred by guests at your event.___________________________________________________
9) How far in advance do I need to book a Mascot?
Availability: Booking is based on availability and we recommend that you do not wait until last minute to book your Mascot for your event!We do not have a minimum or maximum time requirement to secure a booking but please note the following:
a) Booking within 7 days of your event, requires payment in full at the time of booking.
b) The more notice that you give in advance, the better the chances of your desired Mascot being available. Some clients book an entire year in advance!___________________________________________________
10) At what point during my event should I have the Mascot arrive?
Start Time: We recommend booking the Mascot a minimum of 1 hour after the planned start time of your event. This gives your guests a chance to arrive and settle in before the Mascot arrives.End Time: We recommend having the Mascot leave at least 30 minutes before your event is scheduled to end. This gives you a chance to wrap things up (i.e. eating cake, passing out goodie bags, opening gifts, etc.).Contract: The Mascot will not be able to adjust the contracted start time on the day of the event due to guests running late. Late guests are welcome to join in the activities as they arrive.___________________________________________________
11) Your package says 10 guests, will I be charged extra if I have more guests?
No: We do not charge by the number of guests present, we charge only by the time that the Mascot is at your event.The average event is about 10-15 guests, so we have used this number as a starting point to gauge how many activities will fit into the time frame.If you're expecting more than 10 guests, no problem, and no extra charge! The Mascot may just have to do less in terms of the number of activities, or you may want to book additional time.___________________________________________________
12) Can I come to your office/location to complete a contract and pay by check?
Office: Unfortunately, we do not have a storefront or physical office at which to meet clients. We make everything as simple as possible by making the quote request, invoice, contract and deposit digital, to allow a smooth transaction!Check Payments: We do accept check payments, if you need to pay by check, you can mail a check to our P.O Box. We must have the check in hand no later than 7 days before your event. We cannot accept a check within 7 days of your event, no matter the circumstances. If you are mailing a check, you may want to put it in the mail at least 10 days in advance, if we receive a check within 7 days of your event we will return it.___________________________________________________
